Frequently Asked Questions

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1 Subscription can be used on multiple devices but you can watch only on 1 device at the same time.

We recommend that you do a speedtest.net. If your download speed is not less than 12 Mbps, it's good. If you still have doubts, try first for 24 hours.

IBO Player Pro , IBO Player , IPTV Smarters pro , XCIPTV Player , Set iptv, Net iptv, Iptvx, Smart stb, Mytvonline2, Ssiptv, ...

Delivery is normally made via Email or WhatsApp within 30 to 60 minutes. During busy periods, it may take longer.

At IPTVizer, we value customer satisfaction and aim to provide reliable service. While we are committed to resolving any issues you may experience, refunds are only considered when certain conditions are met.

Conditions for Refunds

  1. Resolution First: Our support team will work with you to troubleshoot and resolve any issues. Please cooperate with our support guidance. A refund will only be considered if all troubleshooting steps have been completed and the issue remains unresolved.

  2. Refund Eligibility: Refund requests must be made within 7 days of the purchase date. Refunds cannot be processed after this period.

  3. Partial Refunds: For subscriptions beyond 7 days, refunds may be offered on a prorated basis, depending on the usage period.